Contact Caravan Auto Shop

Use our contact form below to get in touch with us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office Edinburgh

Email: sales@caravanautoshop.co.uk
Call Us:+44 7882 723165
Address: 8, Dean Park Brae
Balerno, Edinburgh EH14 7DZ

Glasgow City

Email: sales@caravanautoshop.co.uk
Call Us: +44 7882 723165
Address: 52 Arrotshole Rd, East Kilbride, Glasgow G74 5DN

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    Frequently Asked Questions

    How do I place an order?

    Simply browse our online catalog, add desired items to your cart, proceed to checkout, enter your shipping and payment details, and confirm your order. You'll receive an order confirmation via email immediately.

    How long does shipping take?

    Standard shipping typically takes 3-7 business days within the continental UK. Express shipping (1-3 business days) is available at checkout for an additional fee. Please note that oversized items may require additional transit time.

    Do you ship internationally?

    Yes, we ship to most countries worldwide. International shipping times vary by destination. Please contact our customer service team for a specific quote.

    Can I track my order?

    Absolutely! Once your order ships, you'll receive a tracking number via email. You can also track your order status by logging into your account on our website.

    What is your return policy?

    We accept returns within 30 days of delivery for unused parts in their original packaging. A 15% restocking fee may apply. Return shipping is the customer's responsibility unless the return is due to our error.

    How do I know if a part fits my caravan?

    Each product listing includes detailed specifications, compatibility information, and a list of compatible caravan makes and models. If you're unsure, please contact our expert team with your caravan's make, model, and year, and we'll verify compatibility for you.

    Do you sell OEM or aftermarket parts?

    We carry both OEM (Original Equipment Manufacturer) parts and premium aftermarket alternatives. Each product listing clearly indicates whether it's OEM or aftermarket, along with the brand name.

    What brands of caravan parts do you carry?

    We stock leading caravan part manufacturers including AL-KO, BPW, Knott, Truma, Thetford, Dometic, Fiamma, Reich, Carver, and many more.

    Do you have parts for older/vintage caravans?

    Yes, we maintain a selection of parts for older and vintage caravan models. If you don't see what you need, please contact us, we may be able to source it through our supplier network.

    Can you help me identify a part I need?

    Yes! Send us photos, measurements, and any identifying numbers from your old part, and our team will help you identify the correct replacement.