Description
Whale CBE Duo Control Panel – Advanced Dual Heating Management
Overview
The Whale CBE Duo Control Panel is a high-quality dual-system control panel designed for 4kW space heaters and 8/13L water heaters in caravans, motorhomes, boats, and mobile homes. This panel provides precise and reliable management of both space and water heating systems, ensuring consistent comfort and energy efficiency. Perfect for UK marine, caravan, and motorhome applications, it is built for durability, safety, and user-friendly operation.
Key Features & Benefits
- Dual-System Control: Simultaneously manage 4kW space heaters and 8/13L water heaters for optimal performance and energy efficiency.
- Intuitive Interface: Easy-to-use controls allow temperature adjustments, system monitoring, and energy management.
- Durable & Reliable: Designed to withstand marine and mobile conditions, including vibration, moisture, and extended use.
- Energy-Efficient Operation: Optimises heater output to reduce power consumption while maintaining consistent warmth.
- Quick & Simple Installation: Compatible with existing Whale CBE Duo heater systems, allowing fast setup with minimal downtime.
- UK-Compliant Safety Standards: Fully compliant with UK marine, caravan, and motorhome regulations for safe operation.
- Compact & Space-Saving Design: Perfect for small spaces in mobile homes, boats, or caravans.
Why Choose Whale CBE Duo Control Panel?
The Whale CBE Duo Control Panel is the ideal solution for UK customers seeking a reliable, compact, and efficient dual-system heater control. It provides consistent hot water, comfortable space heating, and secure operation, making it essential for off-grid, marine, and mobile heating applications.
Detailed Specification
Product Name: Whale CBE Duo Control Panel – 4kW Space & 8/13L Water Heaters
Product Type: Central Control Panel for Dual Heater Systems
Function:
- Provides centralized control for both high-power space heating (4kW) and water heating (8–13L) systems in mobile and marine applications
- Allows users to switch between heater modes, adjust temperature settings, and monitor system status
- Interfaces with gas and electric heaters, thermostats, and safety sensors
Key Features:
- Dual-system control for 4kW space heaters and 8L or 13L water heaters
- User-friendly interface with push-buttons or rotary controls for temperature adjustment
- LED indicators for power, operational status, and fault alerts
- Enables safe operation by integrating with flame failure sensors, low-water cut-offs, and over-temperature protection
- Compact design suitable for flush or surface mounting in caravans, motorhomes, boats, and off-grid cabins
- Supports 12V DC mobile power systems and integrates with Whale gas/electric heaters
Electrical Specifications:
- Control Voltage: 12V DC
- Maximum Load Current: Dependent on connected heater, pump, and fan circuits
- Low standby power consumption for energy efficiency
- Compatible with Whale CBE Duo wiring harness and heater modules
Safety Features:
- LED diagnostics for fault detection and operational alerts
- Flame failure protection for gas operation
- Over-temperature cut-off when used with connected thermostats
- CE-certified for mobile and marine appliance safety
Construction & Environmental Specifications:
- Panel Housing: Durable ABS or polycarbonate with corrosion-resistant finish
- Operating Temperature: –20°C to +50°C ambient
- Resistant to vibration, shock, and movement in mobile environments
- Flush or surface mountable for vehicle or cabin interior integration
Installation Requirements:
- Must be installed according to manufacturer guidelines using compatible Whale heaters
- Electrical connection: 12V DC supply from battery or vehicle system
- Integration with gas/electric heaters requires adherence to wiring diagrams and safety regulations
- Secure mounting to prevent panel movement or vibration interference
Applications:
- Motorhomes, caravans, campervans, boats, and off-grid mobile dwellings
- Combined control of 4kW space heaters and 8–13L water heaters
- Mobile heating systems requiring centralized, user-friendly control
Compliance:
- CE certified
- EN 60335-2-102 for mobile water and space heating appliances
- Complies with mobile and marine electrical and safety standards
Dimensions (approx.):
- Height: [Insert dimension]
- Width: [Insert dimension]
- Depth: [Insert dimension]
Weight: ~[Insert weight]
Warranty: Manufacturer warranty applies; check with supplier for details
Delivery Info
UK Standard Delivery
- Free for orders over £60.
- £3.99 for orders under £60.
- Arrives in 3-5 working days.
- Order by 2pm (Mon-Fri) for same-day dispatch.
- Your order will be shipped with Evri, DPD, or DHL.
UK Next Day Delivery
- £6.95 flat fee.
- Order by 2pm (Mon-Thurs) for next-day arrival.
- Orders placed Friday before 2pm arrive Monday.
- Excludes weekend delivery.
- Not available for postcodes: AB31-56, BF (all), HS (all), IM (all), IV (all), KA27-28, KW (all), PA20-80, PH15-50, TR21-25, ZE (all).
Click & Collect
- Ready for collection 48 hours after placing your order.
- Collect: 10am – 4pm, Monday – Friday (Excludes Bank Holidays).
- Address: Castle Farm, Holt Heath, Worcestershire, WR6 6NJ.
European Delivery
- All prices include Duty and VAT. No hidden fees.
- Free delivery on orders over €150* (€7 for orders under €150).
- *This offer applies to most European destinations.
- Your final shipping price is shown at checkout.
International Delivery
- £6.95 flat fee.
- Competitive shipping prices are calculated at checkout.
- We ship to: UK, Ireland, Germany, France, Italy, Spain, Belgium, Netherlands, Portugal, Sweden, Denmark, Norway, Finland, and Iceland.
- Some products cannot ship internationally due to weight or size.
- This includes: Cocoon Breeze, Blakedown, Discovery, melamine, windbreaks, mats, awning rails, driveaway kits, and chemical products.
FAQs
Delivery
UK Delivery
Standard UK delivery is £3.99 on all orders under £60. Orders over £60 qualify for FREE delivery.
If you need your order sooner, you can select Next Working Day Delivery at checkout for an additional £6.95 per order.
Next Working Day Delivery cut-off
To receive your order the next working day, please place your order before 2pm.
Orders placed after 2pm will be dispatched the next working day for delivery the working day after (e.g. order at 2:30pm on Wednesday = delivered Friday).
International Delivery
If you’re ordering from one of our international sites, delivery costs are calculated at checkout. We use local carriers where possible to keep prices competitive and delivery reliable.
Couriers & Tracking
Once your order has been dispatched, you’ll receive an email with your tracking information.
Standard delivery is usually within 72 hours of dispatch (excluding weekends). As a guide, an order placed on Monday should arrive by Thursday, and an order placed on Thursday should arrive by Tuesday.
If you need it sooner, you can choose Next Working Day Delivery at checkout for £6.95. Please note that next working day delivery doesn’t include weekends or Bank Holidays.
Once your order is on its way, you’ll receive tracking details so you can follow its progress via the courier’s website.
Yes — if you’d like your parcel left in a safe place, please add clear instructions in the order notes at checkout.
If your order has already been dispatched, you can usually update your safe-place preference using your tracking link on the courier’s website. Please make sure you also confirm this directly with the courier when they contact you about delivery.
We need your email address to send your order confirmation and dispatch email, including your tracking details.
Your phone number helps us contact you quickly if there’s anything we need to clarify about your order or delivery — particularly for pre-order items. We may also pass your number to the courier so they can reach you if needed while attempting delivery.
In most cases, no, you don’t usually need to stay in and wait. Our couriers will normally provide tracking updates and an estimated delivery window, and you can often leave delivery instructions (such as a safe place or neighbour) via the tracking link.
If your item is large, high value, or requires a signature, you may need to be available. Check your tracking updates for the courier’s specific instructions.
Once your order has been dispatched, we’ll email you your tracking details. You can then track your parcel at any time using the tracking number on the courier’s website.
Returns & Warranty
We want to make returns as straightforward as possible, which is why we offer a 30-day no-quibble returns policy. This gives you 30 days to return an item if you’ve changed your mind or it isn’t quite right.
Returns are at your own cost, unless the item arrives with a manufacturing fault.
Please note: we can only accept returns for items purchased directly from Caravan Auto Shop Ltd. If you bought through a retailer or marketplace, you’ll need to return the item to them in line with their own returns process.
To qualify for a return, items must be unused, in their original packaging, and in a resaleable condition. If an item is returned in a condition that doesn’t meet this criteria, a 10% handling fee may be applied.
**PLEASE NOTE - We are unable to accept items that are heavily soiled or wet. This is down to Health and hygiene reasons. If the product is received back in this state, it will be returned to you for you to return later when dry at your own cost*
Once we receive your return, we’ll process your refund within 14 days.
If your parcel arrives damaged, please take clear photos showing the condition of the packaging and any damage to the item.
Then email our customer service team with the photos and a brief description of what’s been damaged (including whether it’s the packaging, the product, or both). We’ll review it and come back to you within 48 hours to help resolve the issue.
You have 30 days from the delivery date to return your item to us. After this period, the order will no longer be eligible for a refund.
We do offer repairs, but they’re handled on a case-by-case basis. If you believe your tent or awning has a manufacturing defect, please contact our customer service team first with details (and photos if possible).
Our team will assess the issue and recommend the best solution, which may include a repair where appropriate. Repairs can only be arranged following a referral from our customer service team.
If you need a spare part, please visit our Spares pages where you’ll find the available parts for our current range. If you can’t see the part you need, contact us and we’ll do our best to help source it for you.
- Standard Caravan Auto Shop Warranty: 365 days (12 months) from the date of purchase on all Caravan Auto Shop products. Most manufacturing-related issues would typically show up before first use, which is why we always recommend checking items as soon as they arrive.
- Pre-Loved items: 30-day warranty (unless stated otherwise). We strongly advise inspecting Pre-Loved purchases within this period. If you’re not happy, you can return the item within the 30 days.
- Canvas products (purchased from 2024 onwards): Lifetime warranty on the canvas products. Our full warranty policy can be found
Customer Reviews
Caravan Awning
June 19, 2025Purchased a caravan awning in march, very good quality and value for money. Easy to assemble, no issues. Company very helpful and attentive when i had to email them. Will go back and purchase other items from this company .
Sheffield Branch
April 14, 2025Went into the Sheffield branch today to buy a drive away awning for our campervan. The service we received from Tom was outstanding, his knowledge was incredible and nothing was too much trouble for him. Well done young man it was a pleasure to do business with you
Did Some Magic This Time
January 15, 2025Close to home so a walk for most of our caravan bits. Bought virtually everything there in the last two years we have been caravanning, inc. awning and tow bar fitting. Price wise they are always competitive.
Our visit today was a step beyond the usual service we have enjoyed from them.
Tried all over the internet for a removable weather cover for our tow bar with hours of no luck, so we had a walk to shop and as it's discontinued it was looking grim. They had a look on internet and offered a makeshift solution before having the idea of searching their old parts bin just in case. Well surprised and chuffed to find they had one (think they was as well). Thanks David and Steve for the excellent customer service.
Fantastic Service
October 17, 2023Fantastic service from start to finish! Great guidance on the correct items to order and how the process works. Really appreciative of a great service and advice, parts arrived quickly and the fitter arrived at our house to do the work on the driveway as planned. Very happy with the result, thank you so much. Will definitely recommend you!
Easy From Start To Finish
March 11, 2020Ordered online and the towbar came to the house , Caravan Auto Shop was incontact to make sure it had arrived and a day for fitting.
Closer to the fitting day the fitter was in contact with a estimated time they would be here , came at time they said and took about two hours to fit towbar and wire the electrics , it all works as it should 👍
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